Privacy and Compliance
The code of conduct and compliance standards
The CN Guidance Corporate Compliance Manual sets forth standards of conduct that personnel employed by or associated with Central Nassau Guidance & Counseling Services, Inc. (“CN Guidance,” or also known as “CNGCS”) are expected to follow. In creating the Manual, CNGCS’ goal is to ensure compliance with the myriad laws, rules and regulations that govern our daily operations, including, among others things, those relating to: (i) the quality of services we provide; (ii) our coding, billing and documentation of services; (iiі) our general business practices; and (iv) our referral relationships. CNGCS also wants to ensure that we are operating pursuant to the highest ethical and legal standards.
Questions and concerns
If you have a question or comment concerning a compliance related issue or if you are unsure of what the proper course of conduct might be in a specific situation, or if you believe that any of our standards of conduct or procedures (whether set forth in the Manual or elsewhere) may have been violated, you are expected to contact the CNGCS Compliance Officer, Ariel Coffman, by telephone at (516) 822-6111 x1227 or by email at email@example.com, or via the dedicated voicemail Compliance Helpline at (516) 622-0091. Anonymous reports can also be left on the Compliance Helpline.
As per 18 NYCRR Part 521- lines of communication to the Compliance Officer and such lines of communication must be made available to all affected individuals and all Medicaid recipients of service by CN Guidance. In the event that any affected individual has a compliance related report concerning fraud, waste or abuse connected to Medicaid or Medicaid Managed Care claims/services they should reach out to the agency’s Compliance Officer, Ariel Coffman.
You may contact the Compliance Officer at any time, either in person or in writing, with any compliance-related question or concern. Questions or concerns may be raised anonymously, if you wish. It is a basic principle of our Compliance Program that there will be no retribution for asking questions, raising concerns about the Code or Compliance Standards or reporting possibly improper conduct. All reports to the Compliance Officer will be held in the strictest confidence possible, consistent with the need to investigate the matter.
Central Nassau Guidance & Counseling Services, Inc.
This website is owned and operated by or on behalf of Central Nassau Guidance & Counseling Services, Inc. We recognize that visitors to our site may be concerned about the information they provide to us and how we use that information. By visiting www.centralnassau.org, you accept the practices described in this statement. This Privacy Statement may be changed or updated at any time.
Central Nassau Guidance & Counseling Services, Inc. uses its best efforts to respect and protect the privacy of our online visitors. We will not share your personal information with any third parties. This includes name, address, financial information, and email address.
We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. If you register for an event or subscribe to our newsletter, for example, we may collect your name, mailing address, telephone number, email address, and credit card information.
If you provide personal information, we may enter that information into our constituent database and contact you in order to:
- Complete voluntary surveys seeking feedback for quality and service improvement purposes
- Supply you with information, including about CN Guidance events and services
- Request voluntary time or monetary contributions to Central Nassau Guidance & Counseling Services, Inc.
Data at Central Nassau Guidance & Counseling Services, Inc. data is stored on password-protected servers. Our staff is educated about the importance of safeguarding your information. However, such precautions do not guarantee that our website is invulnerable to all security breaks. CN Guidance makes no warranty, guarantee or representation that the use of our website is protected from viruses, security threats or other vulnerabilities and that your information will always be secure.
Standard web server traffic pattern information
General traffic, site usage and length of stay information is collected. This type of information is used to help CN Guidance improve the functionality of our website and such information is not linked to individual visitors.
Our Privacy Statement applies only to your use of the CN Guidance website. This site contains links to other sites. We are not responsible for the privacy practices of these sites. Links to other sites do not imply an endorsement of the material or policies of those websites. You should read the privacy policies of each site you visit to determine what information they may be collecting from you.
This Privacy Statement applies only to our online practices and does not encompass other areas of the organization. By accessing or using the website, you agree to be bound by all terms and conditions of the CN Guidance Privacy Statement as posted at the time of your access or use.
If you have any questions about our policies or compliance, you may send an email to: firstname.lastname@example.org or write to:
CN Guidance & Counseling Services, Inc.
Compliance and Privacy Officer
950 South Oyster Bay Road
Hicksville, NY 11801